The urgency score is a quantitative measure that helps practices prioritize patients based on the projected benefit of proactive actions. We’ve streamlined urgency scores into four categories:

Do Now: Interventions most likely to improve outcomes and denoted by a red hexagon

Do Next: Actionable interventions denoted by a pink hexagon

Awareness: New information or activity, but Pearl hasn’t identified an actionable, high-value activity to complete. Denoted by a light blue hexagon

Nothing Pending: No pending activity identified denoted by a dark blue hexagon

By taking actions for patients denoted as Do Now or Do Next, the urgency reason will change to a blue color and these actions will be reflected in your proactive management pillar. You can filter by urgency reason by selecting Reason for Urgency at the top of the panel to focus on a specific category (screenshot below)