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Chronic Care Management (CCM) Alerts

An explanation of Chronic Care Management Alerts you might receive in the Pearl Platform

Written by Sujai Arakali
Updated over a year ago

What are Chronic Care Management (CCM) Alerts

Pearl’s CCM alerts identify patients with multiple chronic conditions who may be eligible for CCM services. The alert is triggered if a patient with multiple chronic conditions has not received CCM in the past 6 months, based on claims data. These alerts are sent at the start of each month. CCM-eligible patients may also be highlighted in Unplanned Admission Alerts.

Recommended Actions

  • Schedule an appointment

  • Review patient history and chronic conditions

  • Initiate care plan development and coordination if warranted

Benefits of CCM

  • Improved health outcomes for patients with chronic conditions

  • Smoother transitions of care

  • Increased patient satisfaction, autonomy, and empowerment

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