Pearl Health

Sujai Arakali

Set up your account, manage users, and ensure your team has the right access to begin using Pearl

Getting Started

How to add, edit, and remove users in the Pearl Platform as well as handle PIN permissions and password resets

User Management

Controls on limiting access to information associated with particular NPIs

Data Permissions

How to delete or edit a user in the Pearl Health application

Deleting or Editing Users

A list of things to check if experiencing issues with adding a new user

Troubleshooting Adding New Users

Details on roles and the features that users in roles are permitted to access

User Roles and Permissions

A how-to guide to ensure you receive payments in a timely manner

Payment Setup

How to add your bank account to the Pearl Health application via Plaid

Adding Your Bank Account via Plaid

How to change your bank account information

Change Your Bank Account Information

Questions about Payment Information

Set up your bank account and manage payment information securely.

Setting up your Payment Method

Pearl platform updates related to account security

Why is PIN authentication required?

How to generate PIN when adding a new account and/or forgot password

When do I need a 6 digit PIN for passwords?

How long is the PIN valid for?

What if a primary admin forgets their password?

What if I forget my password (and I'm not a Primary Admin)?

Manage PINs, passwords, and account recovery to keep your access secure.

User Account Security

Create a custom design with text, images, and links

Find answers and get help from Intercom Support and Community Experts

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