Pearl has invited an initial user at your practice who can initiate email invites to other users in the practice. The initial user or another primary admin can add more users by going to Administration at the top of the page, clicking on User Management, and then clicking add user.

Look for an email invite in your inbox. The email link is good for 5 days, after which you will need to be re-invited or go through the password rest workflow.

Simply set your password and you’re off! Passwords must meet the below requirements: 8+ characters and contain a special character, uppercase letter, lowercase letter and number. Once Patient Health Information (PHI) is in your account, you will need to provide users with a PIN to create their account. In order to generate a PIN, go to Administration > User Management and click on the user who requires a PIN. You can then click Generate Password Reset PIN.